User Experience (UX) Consultation
Conducting User Experience Research is a great way of getting a good understanding of your users and how they interact with your business. A clearer understanding of your users and listening to their needs, and by collaborating and involving your users in the design and decision process will help you strengthen and evolve your product and online service delivery. By bringing together your business strategies and the needs of your users, we will bring about the best outcome for everyone.
We can help engage your users through User Testing and/or facilitating User Group Workshops.
User Testing/User Group Workshops
Trixel Digital can help you understand how your users are interacting with your website or digital product by conducting User Experience Research, a crucial part of the UX Design process, thorough research can be the determining factor between a great experience for the user that helps them reach their goal, and an experience which fails to solve their original problem.
We can conduct your user research which may include but not limited to:
- field studies of your users
- one on one interviews and/or group facilitation
- usability testing (iterative, multivariate, formative testing at all stages, in‑person and remote)
- expert reviews; heuristic evaluations
- developing personas based on your user’s needs, goals, and observed behaviour patterns
We’ll present you with data analysis, easy-to-use reports, interactive presentations of results and recommendations, and facilitating meetings to review findings.
User Experience (UX) Design
User Experience Design (UXD) is about meeting the needs of the user or customer, looking at things like ease of use, the perception of value, utility and efficiency in performance.
Using the results of the User Experience Research, we can help you with the following UX Design elements:
- user scenarios and journey mapping
- user flow
- site navigation
- information architecture
- wireframing
- interaction design
- interface design
- prototyping
Trixel Digital can also help with implementation.